goddessing

cosmology, consciousness, contrariness
goddess religion: pagan blog
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Charter 


I called my local cable company yesterday, made my way to the "remove service" department, told the young woman that I needed to cut some of my services to meet my budget, and after some this-and-that'ing ("you could drop the sports channels and save $5.00"), she found me a whole new price structure for my bundle (telephone, broadband, cable TV). Poof! My monthly fees are now $30.00 less, with all services intact. I probably would have dropped sports channels, and movie channels, and whatever it took to lower my bill by $25, but I love living in an era when I can watch women's collegiate basketball on television.

Now it seems criminal to me that they didn't automatically switch me to the new bundle price when it became available, but that's neither here nor there. That they found a way to make me happy by lowering my monthly bill without making me give up anything is, well, a good thing.

Score 1 for the little guy gal.

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Comments: I just found your blog today. I'm glad for you that Charter found another acceptable price for your bundle. It does seem rather sinister ... almost criminal ... that they didn't have that price bracket available to switch you to as a loyal paying customer, eh?

Peace,
Moon Maiden
 
Thanks Moon Maiden. I don't know how they get away with that. Hopefully my example will inspire a few more phone calls to Charter....
 
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